Welcome to Fams Furniture. By accessing or using our website (famsfurniture.co.uk), you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before making any purchase.
1. General Information
1.1 These terms govern the use of our website and the purchase of products from Fams Furniture.
1.2 Fams Furniture reserves the right to modify these terms at any time without prior notice. Changes will be effective immediately upon posting on the website.
2. Products and Orders
2.1 All products are subject to availability. While we make every effort to ensure product descriptions, pricing, and availability are accurate, errors may occasionally occur.
2.2 We reserve the right to refuse or cancel any order for any reason, including pricing errors, product unavailability, or suspected fraudulent activity.
2.3 Unless otherwise specified, all furniture is delivered in a flat-pack form requiring assembly.
3. Payments
3.1 We accept the following payment methods:
- Cash on Delivery (where available)
4. Delivery Policy
4.1 We deliver throughout the UK mainland.
4.2 Standard delivery timeframes:
- Standard UK Locations: 2-3 working days
- Remote Areas and Islands: 3-5 working days
4.3 Free delivery applies to ground-floor deliveries only. Additional charges may apply for deliveries to the upper floors.
4.4 Customers are responsible for ensuring someone is present to receive and inspect deliveries.
4.5 For complete delivery details, please refer to our Shipping & Deliveries page.
5. Returns and Refunds
5.1 If your product arrives damaged or incorrect, please contact our customer service team immediately.
5.2 Refunds or replacements will only be processed if reported within the specified timeframe and before the item is assembled or used.
5.3 For complete information, please refer to our Refund & Returns Policy.
6. Assembly Services
6.1 Professional assembly services are available in selected areas for an additional fee.
6.2 Fams Furniture cannot be held responsible for damages resulting from third-party assembly services or self-assembly errors.
7. Intellectual Property
8.1 All content on famsfurniture.co.uk, including images, text, graphics, and logos, is the property of Fams Furniture and protected by UK copyright laws.
8.2 Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
8. Limitation of Liability
9.1 Fams Furniture is not liable for any indirect, special, or consequential damages arising from the use of our website or products.
9.2 Our total liability shall not exceed the purchase price of the product in question.
9. Governing Law
10.1 These terms and conditions are governed by and construed by the laws of the United Kingdom.
10.2 Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
10. Contact Information
For questions or concerns regarding these terms, please contact us:
- Email: admin@famsfurniture.co.uk
- Phone: (+44) 749 1415 786
- Website Contact Form: famsfurniture.co.uk/contact
By using our website or making a purchase, you acknowledge that you have read, understood, and agree to these terms and conditions.